At Business Lending Ltd, we believe that finding the right finance shouldn’t be complicated. As a trusted UK credit broker, we work with a network of reputable lenders to help our customers access funding solutions that meet their unique financial needs.
At Business Lending Ltd, we believe that finding the right finance shouldn’t be complicated. As a trusted UK credit broker, we work with a network of reputable lenders to help our customers access funding solutions that meet their unique financial needs.
At Business Lending Ltd, we are committed to delivering a professional, transparent and high-quality service. If you are dissatisfied with any aspect of our service, we encourage you to let us know so that we can investigate your concerns fairly and work towards a prompt resolution.
We value customer feedback and use it to continually improve our services.
If you wish to make a complaint, please contact us using the details below. To help us investigate your concerns as efficiently as possible, please include:
Business Lending Ltd
11 Devonshire Gardens
Chiswick
London
W4 3TN
United Kingdom
support@businesslendingltd.com
Once we receive your complaint, we will:
We aim to resolve most complaints promptly. If additional time is required due to the complexity of the matter, we will keep you updated throughout the investigation.
If your complaint relates to a regulated activity and you remain dissatisfied after receiving our final response, you may be entitled to refer your complaint to the Financial Ombudsman Service (FOS), where applicable.
Details of how to escalate your complaint will be provided in our final response if this option is available to you.
Every complaint is treated seriously and handled with fairness, professionalism and confidentiality. We are committed to learning from customer feedback and continually improving the quality of our services to ensure the best possible experience for our customers.